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我们很高兴欢迎成就卓著的领导者Kate Purmalto Fictiv to lead us in a workshop on teamwork. Kate launched her career as a member of the founding management team at Palm and has since worked in CEO, CFO, and COO roles at multiple startups and as a strategic consultant for Hewlett-Packard, Intuit, and SanDisk.

One of the central tools Kate introduced us to during the workshop is a framework called DACI (pronounced day-see or dah-see), first developed at Intuit and designed to help teams improve their decision making process.

DACI is an acronym, with each letter representing different roles that are assigned to various stakeholders in a project. By applying the DACI framework, you can effectively remove ambiguity as to who is responsible for what and improve your team’s communication, efficiency, and velocity through projects.

Kate Purmal leads a teamwork workshop at Fictiv
Kate Purmal leads a teamwork workshop at Fictiv

DACI Roles

Here are the DACI framework roles:

Driver

驾驶员是从头到尾领导项目的人。他们可能不一定是从事所有工作，但是从头到尾监督该项目是他们的工作。

The driver’s responsibilities typically include:

  • 召开初次开启会议讨论该项目的目的。
  • 从公司内部和外部收集有关该项目的想法和反馈。
  • 为项目创建详细的分步计划，包括需要完成的任务，截止日期以及如何衡量项目。
  • 组织后续会议，以使人们对分配的任务负责并衡量进度。
  • 定期传达项目的更新。

Approver

The approver is the person (or persons) who has approval and veto power over a given project. This is usually a manager or founder, depending on the size of your company.

Consulted / Contributor

These are the experts the Driver will include and call upon to lend their perspectives, which will help to inform the Driver’s decisions. This group can be one or several people and it’s up to the Driver to find and utilize this group as appropriate.

通知

知情人士是那些想要/需要通知项目进度的人，但没有任何有权影响项目过程的权力。

我们如何实施DACI

我们在虚构的核心价值观之一是透明度 - 表演和宣布意图的质量公开向我们的同事。DACI帮助我们实践这一价值，并在我们所做的工作中提供清晰度，同时还使我们能够更快地移动并更有效地工作。

这是我们用于实现DACI的工作流程体式:

  1. Each task in Asana (our task management system) is assigned to a Driver.
  2. 批准者和贡献者在任务描述中清楚地列出了。
  3. 知情人士被添加为任务中的“关注者”，因此他们已通知项目更新和进度。

通过清楚地说明谁被分配给哪个角色，每个人都知道他们如何期望为项目增值。对于我们来说，我们还决定团队中的任何人都可以要求成为任何项目的贡献者，但最终取决于驾驶员才能做出最终决定。

After implementing the DACI framework, we saw clear improvements in communication, the efficiency of our meetings, and our ability to effectively leverage one another’s skills and expertise.

Hopefully, this framework can be a helpful tool for your team, as well, to improve both team culture and work efficacy.